Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

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  • Nicolas Quiroga Urrutia (Chile) , 09/12/2023

    Rating:

    Lo mejor de lo mejor.

  • yosef dahan (Tirat Carmel (Haifa)) , 09/10/2023

    Rating:

    Good user interface.
    Lacks the ability to add new parts to the order, after clicking "make order". Very discouraging! to create a new order.
    There is no email customer support for any questions or support, or at least one that is visible and accessible to the eye.

    Shipped fast and arrived on time, which is wonderful :)

    IMPEX JAPAN, 09/11/2023

    There is the mailbox in your own account, and you can write message to any department you want. Your question will be answered the same day, except holidays and weekend

  • Bakutin Yaroslav (Tbilisi) , 09/09/2023

    Rating:

    Good service. Professional advice. operational work with the order.

  • Wayne Brocklebank (Christchurch) , 09/08/2023

    Rating:

    Great service and fast delivery. If you are unsure about using this site for the first time as I was don’t panic it is legit and you shouldn’t be disappointed.

  • nguyễn lạc dương (Quận Long Biên) , 08/30/2023

    Rating:

    good

  • Kamil Pasha (Banjarmasin) , 08/24/2023

    Rating:

    Good and perfect

  • Philip S. (Milton) , 08/19/2023

    Rating:

    A first time customer and thoroughly impressed with Impex. Parts arrived exactly as requested and delivery was quick.

  • Melvin Oquendo (Bradenton) , 08/17/2023

    Rating:

    Awesome work on fulfilling my order and get it shipped as soon as possible. Package made it in perfect condition and great packing will recommend this to anyone

  • Wezy Mukhala (Lusaka) , 08/13/2023

    Rating:

    Shipping was excellent and the part I ordered fitted perfectly. My vehicle is up and running.
    Thanks Impex Team.

  • Sujarwo (indonesia) , 08/11/2023

    Rating:

    EXECELENT

  • Cam Knill (Huron Park) , 08/11/2023

    Rating:

    First time customer and I must say I was treated with a level of professionalism second to none. Great communication and lightening fast delivery!! You have earned my respect and I will be back.
    Thank you so much....never change, your company is brilliant the way it is!!
    Regards

  • Robert Graham Sykes (Coffs Harbour) , 08/10/2023

    Rating:

    Order 269022 delivered safely as usual!
    Impex is still my favourite place to get parts for my motorcycles. The illustrations help a lot, and the delivery is dependable.

  • Tsutsol Oleh Viktorovich (Wilmington) , 08/09/2023

    Rating:

    Good work. Thanks

  • Sujarwo (indonesia) , 08/08/2023

    Rating:

    good service

  • Maxim Zaigraykin (Haifa, Israel) , 08/04/2023

    Rating:

    One of the best companies for ordering spare parts for Japanese cars! I order a lot, everything comes well packed, in accordance with the order! Almost all spare parts are available. Team - GOOD FELLOWS!

  • Athanasios Bakas (Kalamata) , 08/02/2023

    Rating:

    Perfect! I ordered spare parts for a Tohatsu MFS 6C outboard motor. The spare parts are of the highest quality at bargain prices. Strongly recommended!

  • Catherine Schubert (BELLBIRD HEIGHTS;NSW) , 08/02/2023

    Rating:

    I got my delivery today and it’s perfect thank you for getting it to me

  • BOUGEANT YVES (FOUESNANT) , 07/31/2023

    Rating:

    Completely satisfied, perfect, highly recommend.

  • Amir kriger (Tel aviv) , 07/31/2023

    Rating:

    Thanks to you at all
    And Good service.

  • Mohamed Adhil (Sh. Foakaidhoo) , 07/30/2023

    Rating:

    Excellent services, I am fully satisfied, keep up the good work.