Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

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  • Adir Sabag , 06/27/2023

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    Great customer service and genuine Honda parts at great prices.

  • Rangana (Sri lanka) , 06/27/2023

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    Highly recommended. excellent service.

  • KWOK WING YAN (HONG KONG) , 06/27/2023

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    need wait all product delivered and payment wait long time , I order in 06/12/2023 ,received on 06/26/2023,during the waiting .
    Need wait all product delivered and payment during the waiting , I order in 06/12/2023 ,received on 6/26/2023.
    the system inaccurate inventory of parts ,also known as out of stock after payment .

    IMPEX JAPAN, 06/27/2023

    You ordered 6/12, parts arrived 6/21. Kawasaki parts always need about 10 days to get it, please remember. You created package 22, it was sent 23, and you got it 26
    International delivery cannot be faster

  • Rallage Chandima Anuradha Bandara Galkaduwa (Kandy) , 06/23/2023

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    Grate and fast service.

  • Tomasz Kwiecien (Bialystok) , 06/22/2023

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    Dostałem części, które w moim kraju są koszmarnie drogie albo niedostępne. Na pewno tu wrócę!

  • Arthur Teixeira (Kempton Park) , 06/15/2023

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    Great services, received my parts today.

  • Cody Evans (VARSITY LAKES) , 06/15/2023

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    Yet another smooth transaction with Impex Japan. Definitely referring this company to friends and family for all their future purchases.

  • Sampath Sandaruwan (Colombo, Sri Lanka) , 06/12/2023

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    It's my first order, Item prices are reasonable, Genuine items received. Package arrived safely via EMS.

  • SENA KOLONEROS ATH NIKOLAOS (GREECE) , 06/09/2023

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    Reliable site with affordable prices and quite fast service.
    thanks

  • Dalia Cepauskiene (Taurage) , 06/08/2023

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    All arrived faster than expected with no problems.

  • ABDUL ILAH BIN WAHAB (Rantau Panjang) , 06/08/2023

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    Terima kasih. Item telah diterima dalam keadaan yang sangat baik. Tiada kerosakan atau pecah dan sebagainya. Item dibuat Made in Japan dan yang penting original Part. Penghantaran sangat laju. Urusan pembayaran juga sangat mudah. Mungkin ini adalah platform terbaik untuk pembelian part goldwing.

  • Leo (Darra) , 06/04/2023

    Rating:

    awesome
    the parts arrived faster than I expected. genuine parts in a very safe traveling package.
    Thanks, IMPEX JAPAN❤.

  • Younis Alexander (Klerksdorp) , 06/04/2023

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    First time order.still waiting shipment with FedEx.dont know how long that will take.service from Impex not bad.will see how long they take to get my part to South Africa.part was cheap.shipping a bit expensive though.will see how long then i will rate their service again.so far so good......

  • Toth Robert (Gyöngyös) , 06/02/2023

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    Nagyszerű árak!
    Gyors posta!
    Szuper

  • Daniel McDougall (Northumberland) , 05/31/2023

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    I came across the company Impex when searching online for some hard to find parts for my classic 90s MX Bike. The Impex website appeared to be a good place to visit and their online tools for searching and identifying parts is excellent. The Impex team behind the scenes who try and source the parts do a fantastic job and I appreciate not all parts will be, and are, available due to age and OEM obsolescence. The Impex team were excellent in keeping me informed as to what parts they were able to source throughout my purchasing journey. Finally, delivery of the parts via EMS has exceeded all of my expectations.

    Great customer experience from start to finish, I will be returning to Impex for future projects, a well deserved 5 STAR rating, than you.

  • Mert Ali Karadag (Kayseri) , 05/30/2023

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    I requested an order at the end of may, but they informed me that part's supply will be delayed. Then I cancelled the order and requested refund, they refunded my money within 3 days. I found their approach extremely professional as the supply issue was related to the Honda factory. Definitely the first company I will contact for my next need. Thank you Impex Japan Team...

  • Don Pederson (Kelowna BC Canada) , 05/30/2023

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    I was a bit skeptical and wasn't sure what I was going to be getting into. However, I was totally impressed with Impex Japan services. I received my order within 12 days from time of ordering, this was the time it took them to get the products and get them to me here in Canada.
    All my parts were new from factory and factory professionally packaged and everything arrived in perfect condition.
    I highly recommend this site and I will definitely do business again.

  • Roni (eilat) , 05/29/2023

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    My first purchase, the site is well organist i use EMS delivery as option.
    I received parcel within a 6 weeks maybe because of the holiday in Japan, and i got the package with delivery man.
    I'm very happy i will buy again.
    thanks

  • Tondikidis Vitalios (Larnaca) , 05/27/2023

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    thank you very much! everything is super

  • mark bliss (glos) , 05/24/2023

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    still owe me 70.00 for a cancelled order no stars and will never use them again.

    IMPEX JAPAN, 05/25/2023

    The full amount of the cancelled order was refunded automatically to your account. For refund to the card, you should contact our account department by the message.