Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

Write a review

  • Tami Sianov (Be'er Ya'akov) , 11/14/2023

    Rating:

    Thank you so much! It was easy to find the parts i needed, place my order and do whole process. I got great service regarding the shipment, and I'm sure I'll be buying from you again!

  • Tsutsol Oleh Viktorovich (Mala Vyska) , 11/11/2023

    Rating:

    Good work. Thanks

  • TE HSU HSIA (Yonghe Dist.,) , 11/11/2023

    Rating:

    good seller

  • Steve Le Bas (Jersey) , 11/09/2023

    Rating:

    Thank you for your excellent service. All the part arrived on time and well packaged.
    The EMS post system was very good.
    I will be using your services again very soon.

  • AJAS COMPANY PVT LTD (Male' City) , 11/06/2023

    Rating:

    We received the parts safely and we need improve a proccing time.

  • Markku Hämäläinen (Finland) , 11/03/2023

    Rating:

    Delivery time was very good and shipment via EMS to Finland worked just fine.

  • Nguyễn Tiến Quyết (Tu Son) , 11/03/2023

    Rating:

    Order received, good quality and extremely fast sales or support service

  • Shoaib (karachi) , 11/01/2023

    Rating:

    Its a wonderful experience extremely professional website , very efficient and prompt handling and communication, love to do business with them

  • Deniz Yildirim (Ankara) , 10/31/2023

    Rating:

    thanks for everything

  • TE HSU HSIA (Yonghe Dist.,) , 10/29/2023

    Rating:

    very good seller

  • Iliya Stoyanov (Dupnitsa) , 10/27/2023

    Rating:

    Fast delivery, OEM parts and very good price. Strongly recomendet

  • Yi (Hsinchu) , 10/25/2023

    Rating:

    Thanks for team’s help!

  • jason salguero marchena (Costarica) , 10/25/2023

    Rating:

    Felicito al equipo de impex-japon, son geniales, me han ayudado con las refacciones,ademas siempre los recomiendo con mis amigos debido a que en COSTARICA son muy escasos y cuando se consiguen son muy caros..
    Espero que no veten con las compras ya ayudo a mis amigos y compro mucho... gracias

  • Michael Crichlow EsourceAutofinders Ltd (Bridgetown) , 10/22/2023

    Rating:

    Processing time is too long very for important parts needed quickly, prices are good site is well built.

    IMPEX JAPAN, 10/23/2023

    We are very sorry that you have this opinion. Please consider Japanese holidays and weekends before placing rush orders. You received your last order on the 5th working day, as we promised.
    However, with weekends and holidays- you've been waiting for a long time

  • SAMUEL VIDAL ANTONIO (São Paulo) , 10/18/2023

    Rating:

    Todas as peças chegaram perfeitas, a entrega foi rápida

  • Matthew Aitken (Lawnton, QLD, Australia) , 10/13/2023

    Rating:

    I love ordering from Impex. I have ordered parts for my Pajero (3.2l Oil Cooler Issue) with success and I just saw you can order outboard parts as well which has just been a god sent. I have order parts for my Mercury 20hp carb outboard (Under the Tohastu Brand on here) at a fraction of the cost of parts stores here.

    Pricing, customer service and speed of both parts to the warehouse and parts to my house has just been fantastic.

  • Julius Kesminas (Kaunas) , 10/12/2023

    Rating:

    Everything went perfectly smooth, got all the answers from the management when asked, even though all the information is pretty much reachable on the website and self explanatory. Saved over 200€ on the first purchase compared to local dealers, including shipping and customs! Will definitely buy again, just don't forget to do an approximate shipping calculation yourself! Thank You once again.

  • Mr Hansen (Auckland) , 10/09/2023

    Rating:

    SUPERB experience. Yamaha outboard parts are significantly cheaper from here, plus shipping is very reasonable. DHL express for under $20! Will purchase off here again very soon. Thanks Impex!

  • Miguel Enrique villalta Daza (Piura) , 10/06/2023

    Rating:

    ONE OF MY FAVORITE ONLINE STORES GOOD SERVICE AND FAST SHIPPING OF SPARE PARTS EXCELLENT SERVICE, HIGHLY RECOMMENDED

  • Hani mubarak (manama Central area A’ali) , 10/03/2023

    Rating:

    Great costumer service and
    fast shipping and good prices i recommended