Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

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  • erwin (SABAH) , 01/28/2023

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    very very satisfied..ty impex japan

  • Bradley Owens (Concord) , 01/27/2023

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    Much better service than Amayama

  • Tal Kleiner (Tel Aviv) , 01/22/2023

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    Ordered Suzuki Jimny Oil filter, Air filter, and Radium plugs.
    Arrived pretty quick (7 days), with no customs.

    100% recommended

  • Miguel Enrique villalta Daza (Piura) , 01/04/2023

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    Very good service for the sale of spare parts, without a doubt I would recommend it and the delivery service, everything is ok, thank you very much.

  • KIM (Korea) , 12/31/2022

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    완벽하게 왔습니다 새해 복 많이 받으세요 건강하세요

  • Steve G (Kailua) , 12/31/2022

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    Can't lie, I was worried about ordering from here. But wow! Great experience!
    I needed engine valves for a Mits engine and I couldn't find them ANYWHERE! IMPEX had them! Perfect match to my old valves.
    Good price too. I thought it was too good to be true.
    Shipping from Japan FedEx was reasonable. They did ask for about 2200 yen more for shipping when they got actual weight, but that's no big deal. PART ARRIVED IN LESS THAN 1 WEEK!! No import involvement, right to my doorstep!
    I'm stoked!

  • Viki Umar Syarif (Jakarta Timur) , 12/25/2022

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    Items delivered on time.
    Excellent service.

  • Boaz Lax (Omer) , 12/25/2022

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    I didn't receive my order on time! it took more than a month till I've got it!!!
    I would definitely NOT shop here and wouldn't recommend these guys to everybody
    Sorry but it was the worst buy that I ever made!
    Boaz

    IMPEX JAPAN, 12/26/2022

    You made the order 11/9 and it was sent 11/18. For our part, we met all deadlines. Regarding the long delivery by the carrier, we cannot be held responsible for the work of the carrier. Perhaps the delays are related to the pandemic or the international situation. You can check this directly with your EMC branch.

  • Kari Lampinen (Tampere) , 12/23/2022

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    Erittäin toimiva putiikki.6 kertaa tilannut vuonna 2022 ja jatkan tilauksiani 2023 .Kiitos kuluneesta vuodesta.

  • Filip Vervecken (Begijnendijk) , 12/21/2022

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    Again they pulled it off!! I received the items on time and they are perfect and genuine brand new Kawasaki spare parts. Thank you very much. I would definitely keep shopping here and would recommend these guys to everybody, reliable traders.
    So happy I find you guys on this world wide web ;-)

  • Abdullah (Saudi Arabia) , 12/17/2022

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    Thanks for this excellent service good price and fast shipping

  • Nicolas Naudot (France) , 12/14/2022

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    Commande reçue assez rapidement en bon état et conforme à ce qui a été commandé.
    Merci

  • Murat Kayaalp (Ankara) , 12/06/2022

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    I received the items on time and they are perfect and genuine brand new Yamaha spare parts. Thank you very much. I would definitely shop here again and would recommend to everybody, reliable traders.

  • Rick Francis (Loganholme) , 12/06/2022

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    Was sceptical but went ahead & ordered some bike parts not available any longer in Australia. IMPEX is the real deal. Once my orders arrived at there warehouse 28/11/22, I made my package & selected DHL for shipping. My package of genuine Honda parts arrived today, 1 week from Japan. You can’t ask for more than that. Excellent.

  • YC (Korea) , 11/29/2022

    Rating:

    IMPEX는 친절하게 대응해 주었습니다
    안전하고 무사히 도착했습니다 정말 감사합니다
    Good luck

  • Mohd Fikri (Cheras) , 11/27/2022

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    Easy to deal and fast.delivery....

  • Billy (Ulaanbaatar) , 11/15/2022

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    Great and prompt service. Explains everything short and to the point. I had a great experience all around putting in order. Thank you

  • Ricardo Dillah (Crown Point) , 11/14/2022

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    Excellent Service and quality original products.

  • Asoka Vijitha Kumara (Peradeniya) , 11/13/2022

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    Excellent and reliable service, trust you

  • SHA (KANDY - Sri Lanka) , 11/12/2022

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    I have been dealing with IMPEX for the past 4 years. I got high quality OEM spare parts for My Civic EF and for Yamaha DT and the prices are very reasonable compared to other suppliers. The service is excellent and hope IMPEX team will maintain the same to full fill their customer requirements.

    Cheers,
    Sha