Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

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  • Albert H Goquingco (Muntinlupa City) , 10/02/2023

    Rating:

    Always Delivers

    Always Authentic Car Parts

  • Robert Svečnjak , 09/27/2023

    Rating:

    The best online store ever. Everything works perfectly well, fast delivery, huge selection of parts, great prices, recommend to anyone!

  • Eugene Ng (Miri) , 09/21/2023

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    I have purchased quite a few parts from IMPEX and i must say they've done a fantastic job! Communication was impeccable if there was any assistance needed. Absolutely efficient! Packaging has always been top notch! Absolutely no worries for shipping and tracking updates. My number 1 go-to motorcycle parts store,ever. Personally, the best priced.

  • johnlie (Surabaya) , 09/20/2023

    Rating:

    Great costumer service.
    fast shipping and good prices.
    Original Parts .
    I've shopped here several times.

  • Mike (Belgrade) , 09/19/2023

    Rating:

    I had couple of purchases throughout few years and I can say that impex-jp have best service. You can reach out to support team regarding anything you need about order and they have really good stockpile of parts form vintage motorcycles to new one.

  • Nicolas Quiroga Urrutia (Chile) , 09/12/2023

    Rating:

    Lo mejor de lo mejor.

  • yosef dahan (Tirat Carmel (Haifa)) , 09/10/2023

    Rating:

    Good user interface.
    Lacks the ability to add new parts to the order, after clicking "make order". Very discouraging! to create a new order.
    There is no email customer support for any questions or support, or at least one that is visible and accessible to the eye.

    Shipped fast and arrived on time, which is wonderful :)

    IMPEX JAPAN, 09/11/2023

    There is the mailbox in your own account, and you can write message to any department you want. Your question will be answered the same day, except holidays and weekend

  • Bakutin Yaroslav (Tbilisi) , 09/09/2023

    Rating:

    Good service. Professional advice. operational work with the order.

  • Wayne Brocklebank (Christchurch) , 09/08/2023

    Rating:

    Great service and fast delivery. If you are unsure about using this site for the first time as I was don’t panic it is legit and you shouldn’t be disappointed.

  • nguyễn lạc dương (Quận Long Biên) , 08/30/2023

    Rating:

    good

  • Kamil Pasha (Banjarmasin) , 08/24/2023

    Rating:

    Good and perfect

  • Philip S. (Milton) , 08/19/2023

    Rating:

    A first time customer and thoroughly impressed with Impex. Parts arrived exactly as requested and delivery was quick.

  • Melvin Oquendo (Bradenton) , 08/17/2023

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    Awesome work on fulfilling my order and get it shipped as soon as possible. Package made it in perfect condition and great packing will recommend this to anyone

  • Wezy Mukhala (Lusaka) , 08/13/2023

    Rating:

    Shipping was excellent and the part I ordered fitted perfectly. My vehicle is up and running.
    Thanks Impex Team.

  • Sujarwo (indonesia) , 08/11/2023

    Rating:

    EXECELENT

  • Cam Knill (Huron Park) , 08/11/2023

    Rating:

    First time customer and I must say I was treated with a level of professionalism second to none. Great communication and lightening fast delivery!! You have earned my respect and I will be back.
    Thank you so much....never change, your company is brilliant the way it is!!
    Regards

  • Robert Graham Sykes (Coffs Harbour) , 08/10/2023

    Rating:

    Order 269022 delivered safely as usual!
    Impex is still my favourite place to get parts for my motorcycles. The illustrations help a lot, and the delivery is dependable.

  • Tsutsol Oleh Viktorovich (Wilmington) , 08/09/2023

    Rating:

    Good work. Thanks

  • Sujarwo (indonesia) , 08/08/2023

    Rating:

    good service

  • Maxim Zaigraykin (Haifa, Israel) , 08/04/2023

    Rating:

    One of the best companies for ordering spare parts for Japanese cars! I order a lot, everything comes well packed, in accordance with the order! Almost all spare parts are available. Team - GOOD FELLOWS!