Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

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  • Christopher Carter (The Gap) , 12/15/2024

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    Excellent parts, Excellent service.

  • Mohamed Zaaid (Addu City) , 12/10/2024

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    Excellent Service and user friendly.

  • basile kariofilis (LA CIOTAT) , 12/08/2024

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    toujours très bien pour les commande , très bien pour l emballage , seul problème pour le calcul des colis ! le calculateur est pas bien

    IMPEX JAPAN, 12/09/2024

    When calculating the cost, you must correctly indicate not only the weight but also the size of the box. Since it is difficult to predict in advance what size box the spare part will fit into, the preliminary calculation is not always accurate.

  • GEORGIOS TESSEROMATIS (Athens) , 12/05/2024

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    Excellent transaction . Fast shipping . Easy to find Genuine Parts & Rare Parts

  • Sujarwo (SURABAYA) , 12/03/2024

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    THE BEST

  • Sujarwo (SURABAYA) , 12/01/2024

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    good job

  • Abdulla Jameel (Hithigas Magu. Hulhumale Phase 2) , 11/29/2024

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    I have received my ordered goods safely and securely in all.
    This supplier is very good but there are things that need to be improved in the first stage of ordering

    IMPEX JAPAN, 11/29/2024

    Please share your wishes in the message to the sales department

  • MARKOS SOROTOS (salamina greece) , 11/27/2024

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    with the spare part very comfortable
    with the shipping process very confusing and difficult

  • John Miller (Calbayog City) , 11/26/2024

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    These folks are the BEST online store for GENUINE parts. I saved about 10 thousand pesos compared to local Toyota dealer and that is Including the shipping cost to my home. I will always come to IMPEX for parts for my F.J.Cruiser and my wife's Lexus RX350. Thank you IMPEX.

  • Peter Kiss (Budapest) , 11/22/2024

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    Azt kaptam amit rendeltem, 9 nap alatt megjött.
    Meg vagyok elégedve, csak ajánlani tudom.

  • Junaid (Karachi) , 11/15/2024

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    Parts are genuine but shipping efficiency is really frustrating and for that reason I am not satisfied.

    Quick Dispatch to the customer is highly impactful

    IMPEX JAPAN, 11/18/2024

    We apologize for the wait. We are doing our best to speed up the delivery process.

  • Joerg Arndt (Nuembrecht) , 11/15/2024

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    Thanks for your very good Cooperation.
    Great to deal wirh.
    Best Regards
    Joerg Arndt

  • Tsutsol Oleh Viktorovich (Wilmington) , 11/06/2024

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    Good work. Thanks

  • Karl Othen (Bangkok) , 11/05/2024

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    Once again, Impex impressed me with their ability to source every single OEM part I required for my NC30 engine rebuild. Thank you!
    One criticism, I understand you are busy, but from paying for my package and the package being shipped, it too almost two weeks this time.
    BUT I did order 133 parts, so I guess it takes time to check everything is checked off.

    Keep up the good work guys!

  • Michel Ishac (Orlando) , 11/05/2024

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    I have placed many orders with IMPEX, and I couldn’t be happier with the experience. Their website is user-friendly, making it easy to find the perfect part. The checkout process is smooth, and I received my order promptly. Highly recommended!

  • David Carrera (Orewa, Auckland, New Zealand) , 10/30/2024

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    I can recommend Impex as a cost effective and responsive supplier of auto and motorcycle parts from Japan, offering a comprehensive list as well as extremely competative prices on anything required including sometimes difficult-to-find parts reliably and in a timely fashion.

    I will definately be using their resources in the future.

    NOTE - be sure to understand that booking and payment for shipping is handled seperately from originally ordering and paying for parts required - misunderstanding this may cause a delay in you receiving parts you require....

    Thanks

  • Vincent Chen (Taoyuan) , 10/29/2024

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    The package took ONE week to leave IMPEX after shipping cost cleared, and it only took 4 days reaching Taiwan.

    Would appreciate IMPEX to improve shipping efficiency, thank you

  • YAP KET WEI (BANDAR PUTERI PUCHONG) , 10/25/2024

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    Nice. I have received my parcel , thank you impex japan

  • Vladimir Korolov (Swords) , 10/18/2024

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    Good job. I recommend it to everyone.

  • Low (Kuala Lumpur) , 10/16/2024

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    Best place to purchase your original parts with lowest price, efficient service, fast reply and best of all, they converse in English. Highly recommended!