Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

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  • Li Chao-I (Taipei city) , 08/07/2025

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    I bought a Yamaha YZ80 1977 clutch lever. Every process is very clear.
    The quality is super good also they shipped with good packaging.Delivery is quick.
    This is my first time using IMPEX JAPAN, I would definitely recommend to my friends.

    Taiwan, Taipei

  • Julio Spencer (Antwerpen) , 08/04/2025

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    After extensive comparison with numerous online parts retailers, Impex Japan consistently stands out as the best option for genuine motorcycle parts. Their competitive pricing makes them my preferred choice for sourcing OEM components.

    What truly sets Impex Japan apart is their assurance that every part is authentic and sourced directly from trusted manufacturers. This guarantees not only optimal performance but also durability and reliability, which are critical when rebuilding or maintaining high-performance motorcycles.

    For anyone seeking genuine parts at the best value, Impex Japan is undoubtedly a top-tier supplier.

  • Mohammed S. AlMutairi (Riyadh) , 07/31/2025

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    I would give IMPEX more than 5 stars If I can and here is why. I've placed so many spare parts orders to count at IMPEX since last year for my bike and for my friends bikes too. One of the recent orders was an Africa Twin tank which is huge in size and weight and because of the high cost of shipping I had to contact the shipping department to help in reducing the shipping cost. The head of the shipping Dep. (Vadim) was kind enough to step in and he solved this major issue for me. ( Thank you Vadim ).

    I'm an old online shopper and I've done lots of online shopping since the start of the Internet I can confidently say IMPEX is a trustworthy & is the place to buy from with a peace of mind and compared to some other similar stores is the cheapest.

  • Josef Tvrdik (Kolin) , 07/25/2025

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    If anyone wants part number 46500-MGE-305 I have one spare. I ordered it from this store and after that my bike was stolen and this shop don’t accept cancellations.

    I’m from EU.

  • shaveen kumar (kelaniya) , 07/24/2025

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    Good and reliable service for genuine quality parts thank you Impex Japan.

  • Yaroslav Snigirev (Beer Sheva) , 07/24/2025

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    This is the best company I have ever met. Despite the problems with delivery in my country, they still managed to deliver the parcel.

  • Yasir Ammar Mehmood (Doha) , 07/22/2025

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    I am very happy with the supplier. This is the second time I have bought items from them. Very good customer service and timely response.

  • Nayomal Moragane (Kurunegala) , 07/19/2025

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    This is my second time buying. In the first time the shipping time was as expected.
    However, this time, the delay was around 1-1.5 weeks than the usual. This is due to high order capacities as they stated.
    However, they have a fast response customer service and were able to complete the shipment quickly.
    So my advice is to order the goods a bit in advance without waiting till the last moment.

    The goods are as usual well fitinng and genuine. No issue there.
    I am happy with the overall experience.

  • Robin Easton (Phnom Penh) , 07/13/2025

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    Generally great service...
    The last shipment took a little longer, as I understand they were very busy, but they let me know so I could plan around it.

  • Ovidiu Lazar (Bucharest) , 07/12/2025

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    My order is in awaiting shipment since:
    07/03/2025 14:23 It is a small part, how long does it take to shipp it? I have payed everything the same day, and they still do not shipp my order...

    IMPEX JAPAN, 07/14/2025

    Sorry for the delay! We currently have a high volume of packages to process. We appreciate your patience and assure you that we are doing our best to fulfill your order as quickly as possible.

  • Chris Fauchon (Orange NSW Australia) , 07/11/2025

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    As usual great service and fast shipping.

  • Mara93 (Phnom Penh) , 07/09/2025

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    Received with good products 100%

  • alexs nikora howearth (Feilding) , 07/09/2025

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    Ta

  • Erez Dariel (Kfar Hanagid) , 07/06/2025

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    very good servis

  • Nikos Kretsis (Artemis) , 07/02/2025

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    I found easily the parts that i want which are extremely difficult to find locally in my country. Also for a very reasonable price and fast delivery!!!

  • Henning Baera (Aal) , 06/29/2025

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    Goods ready for shipment since 15.june, 25. Paid, sipping 17.june, 25. Today 29.june, 25. Nothing has happened and they still want me to pay shipment.

    IMPEX JAPAN, 06/30/2025

    Sorry for the delay
    We currently have a high volume of packages to process. We appreciate your patience and assure you that we are doing our best to fulfill your order as quickly as possible.

  • MARIO BERNATENE - CUIT 20-16202621-7 (BUENOS AIRES) , 06/29/2025

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    Exelente. Siempre cumplen . Muy buen servicio. Gracias!!!

  • ZARIO LTD (port louis) , 06/24/2025

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    Goods ready for shipment since 17 june 2025 and today 24 june the goods still not ship.Do inform them that this shipment is urgent , thats why send by dhl...its incredible waiting 7 days for only to send the goods to dhl-1 week loss for an urgent shipment, and there is no holiday its normal working day. They should update their system. They do a great job to have the goods available within 7 to 8 working days.. wounderfull.. but the packing takes 5 to 7 working days, a time loss for an urgent shipment, that what they should update

    IMPEX JAPAN, 06/24/2025

    Sorry for the inconvenience, this is the influence of holidays. It is always like this for some time after big holidays.

  • Nayomal Moragane (Kurunegala) , 06/20/2025

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    Really easy to find the required OEM parts which are extremely difficult to find locally in my country. Also for a very reasonable price

  • Tsutsol Oleh Viktorovich (Wilmington) , 06/19/2025

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    Good work. Thanks