Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

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  • Tihomir Kolev (Varna) , 01/17/2024

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    This is my first time buying from this site and I am very satisfied.Everything is very well organized and definitely all future purchases will be from IMPEX.
    GOOD LUCK IMPEX.

  • Michael Boston KESS6227 (MIAMI) , 01/17/2024

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    I love shopping on this site. That's the place for finding the " hard to get" parts. I also love the "used parts" option. They are very much responsive to email messages and that's a plus for me. Once your order is delivered to their warehouse and shipping is paid, your package arrives within days....super fast. I usually use FedEx priority and they haven't disappoint. I will surely continue shopping here.

  • Mahilal Narangoda (Gampaha) , 01/15/2024

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    This is very help full service to find genuine spares to my jeep. The lead time of Impex is fantastic and thanks all to your great job.

  • Wilson L. (Los Angeles, CA, USA) , 01/07/2024

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    Very happy with my parts purchases. I will definitely buy from your company again!

  • Jani Keckman (Finland) , 01/06/2024

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    Good job! Little long handle time from order to shipment, but everything else was great.

  • Ali Mansouri (Sharjeh) , 01/04/2024

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    I experienced my best purchases with the IMPEX website
    The best in the world, original parts, fast delivery and very good support team
    The IMPEX website has become a part of my life and I have placed more than 10,000 dollars in orders so far and I have always been satisfied
    Hoping for more business and purchases from IMPEX

  • Heriberto Huizar (Chula Vista / San Diego California) , 01/03/2024

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    Great Service! - I've bought many parts both big and small for our Toyota/Lexus vehicles. Prices have been incredibly affordable and easily accessible . Highly recommended for anyone needing parts. I have been able to do much more work on my cars after discovering IMPEX and ordering genuine OEM parts. Thank you guys/gals for the incredible work and business you run. Highly recommended to anyone!

    -Eddie
    San Diego, CA

  • Mike (DUNCHURCH) , 01/02/2024

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    Amazing service. Ordered part before Christmas to be shipped to Canada, and it arrived today. Very fast service, especially considering the Christmas and New Years break. Also received a notice that the original shipping quote that I paid came in lower and was refunded the difference immediately.

    Highly recommend this company and will do business with them again.

    Thanks Impex Japan

  • Carlos Henrique Bchara Scalassara (Orlando) , 01/02/2024

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    Great!!!

  • Rooslan Pishets (Rishon Le Zion) , 01/02/2024

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    I’m always order on IMPEX JAPAN web and I’m very satisfied but last delivery took long time. The items that I ordered were exactly what I needed. Thanks

  • Elzner Basteck (Hortolandia) , 12/30/2023

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    Great service!!!!
    Now will be easy to keep a Subaru running fine in Brazil!!

    New orders will come!

    Thank you very much!!!

  • Roy Miller (Upper HUTT) , 12/29/2023

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    Top of the line service from IMPEX JAPAN was provided .In addition the item i purchased arrived today by EMS i was not expecting it to arrive as fast as it did .
    So clearly the Reviews you read are correct . The cost of the total process was very reasonable NO BIG FAT MARKUPS HERE .
    Best Regards R M

  • Renaldas Burneika (Ireland) , 12/28/2023

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    Great service. Everything as described. received Item I have ordered with FedEx very fast after was shipped. Will recommend and definitely buy again original Toyota JDM accessories or parts.
    Thanks again.

  • Chun huei Lee (Taichung City) , 12/24/2023

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    Exchange very quickly

  • Asoka Vijitha Kumara (Peradeniya) , 12/18/2023

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    Appreciate your great support, trustworthiness, quick action on our queries, frequent following up orders.

  • Nishan sujith priyanka (Kurunegala) , 12/18/2023

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    Great....

  • Peter Bonnici (Mandurang) , 12/13/2023

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    The best parts supplier of OEM that i use for my bikes and truck. I dont tell many people about them only for the fact I may need more specialised parts, that they can get. Where else can you get a brand new quad bike seat for a 1986 kawasaki or trim for my Hino. Service is excellent, you have to understand the way they operate .Delivery times are always good to Australia.

  • gene (sgp) , 12/12/2023

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    Impex has supplied parts to my FD2R, S2000, Evo IX wagon, Subaru S204 and more I can't remember now.
    Mentioned below, good price and realistic freight charge.
    I am in the process of ordering right now

  • Yoram Levi (Modiin-Reut) , 12/07/2023

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    Everything is excellent, the prices are fair, original products.
    But you have to understand that a customer can make a mistake.
    And he should be allowed to correct the mistake while the product is still being processed!!!
    That's why I gave you 3 stars instead of 5.
    Now I have to order a new one.
    I'm disappointed

    IMPEX JAPAN, 12/07/2023

    Sorry for the inconvenience! Of course, we understand that all can make a mistake. Unfortunately, Japanese maker, where we make orders, strictly refuse all changes or cancellation. That's why we warn about this three times on each page before placing an order, and you check the box that you accept these conditions.

  • Gareth (UK) , 12/06/2023

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    First time using Impex (long time Amayama customer) - not only were the item prices cheaper but the shipping was substantially cheaper!
    Looking forward to placing many more orders in the future!