Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

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  • Hae Gil Jeong (South Korea) , 07/06/2024

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    Thank you for your service always.. the product is sure and the delivery is fast.. one more thing I want is to make Suzuki 325HP and 350HP parts available as well

  • ABDOOL KURIM SHAMEEM (PHOENIX) , 07/05/2024

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    I would like to thank the Impex team. I received my order though a little late . All the parts are of genuine quality.
    I have a suggestion. After you receive the order from your suppliers, before giving an estimate for the shipment, I think it would be better if you do the packing so that the customer will know the exact amount to pay according to his choice of carrier. I was surprised by the difference I had to pay when I opted for Fedex. Finally I had to choose EMS .

    IMPEX JAPAN, 07/09/2024

    Thanks for your feedback. We will definitely take your wishes.

  • Craig (Motueka) , 06/27/2024

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    Fantastic Company took awhile to get in stock but once shipped was very quick!!! great quality will definitely be ordering more!

  • William Jenkins (Orbost) , 06/20/2024

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    Excellent service saved me lots of dollars PERFECT!

  • LEFRANCOIS GERARD (YVETOT BOCAGE) , 06/17/2024

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    super ! rapide , service impeccable , parfait !

  • Lior Brin (Oranit) , 06/09/2024

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    i received the order in very good condition many thanks
    to all for your good service!

  • Saif-Ul-Imam Rajon (Dhaka) , 06/08/2024

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    Good quality Parts with good price. Communication Response time is also good. But delays in shipping could be avoided if additional shipping costs could be notified to the customer. Parts packaging is also very good.
    Just avoid DHL at all costs, if you are ordering from Bangladesh, they will slit your throat with charges, even it will cross the cost of the part itself for clearing customs. Use EMS-Japan Post, they are hassle free, cheap.
    Highly recommended Japanese Auto Parts store. I'll be ordering some more in future.

  • Renato Brucci (Carpi) , 06/07/2024

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    Anche questo acquisto è giunto a destinazione senza intoppi, La qualità al giusto prezzo.
    Buon lavoro ragazzi

  • Gal Ashkenazi (shorashim) , 06/04/2024

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    A very long time passed from the moment of the order to the arrival of the parts at the warehouse of IMPAX , in addition almost every delivery there is an addition of a very small amount (usually a dollar or two) and if you do not see the email on the subject in time, the delivery is delayed even more. I recommend adding the amount to the cost of the package in advance so as not to delay the customer any longer.

    IMPEX JAPAN, 06/04/2024

    Sorry for the inconvenience, delays caused by collapse after holidays.

  • Malcolm R (Singapore) , 06/03/2024

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    Items received exactly as ordered.
    Good prices and reasonable shipping.
    Overall I am very happy with the purchase.
    Thank you!

  • MOHMAD JAIROUDIEH (Alain) , 05/31/2024

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    Thank you my item arrived evry tonight is ok

  • NARA IMPORT SAC (LIMA) , 05/31/2024

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    This is my first time buying in this company. The product delivering to me as described in good condition an in the time and carrier that I choice. I just buy again today

  • Maxim Zaigraykin (Haifa Israel) , 05/28/2024

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    One of the best companies for ordering spare parts for Japanese cars! I order a lot, everything comes well packed, in accordance with the order! Almost all spare parts are available. Team - GOOD FELLOWS!

  • LYON , 05/27/2024

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    This is my first time buying. The product is excellent. Parts for this car that are not available in our country can be found here.

  • Pasindu Madushan wanniarachchi (nittambuwa) , 05/26/2024

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    i have ordered several times for my 89 ax1 from IMPEX and they have done a great job in delivering all the items although most of the parts are very rear .the price is very fair and delivery is very fast . the website is not very intuitive ,but with time i was able to understand the whole process .

  • Eran kuperberg (ISRAEL) , 05/24/2024

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    Arrived safely and in a good condition.
    Thanks alot.
    The payment system is problematic.
    Only after the payment you will receive massege if the item is available or not.
    The money will stay at your balance and not return to your credit card.

  • Georg Weltin (Puchberg am Schneeberg) , 05/24/2024

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    Excellent source for motorcycle parts not sold anymore in Europe.
    Friendly and patient customer support, answers come quickly, shipment is easy.
    Big thumbs up, can highly recommend it!

  • Kong Seng Ann (Singapore) , 05/22/2024

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    Really appreciate the work done by all the staff of Impex Japan. Being able to deliver all the parts that I need for my old motorcycles to keep it going. A big "Thank you!".

  • Miguel Enrique villalta Daza (Piura) , 05/22/2024

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    Good morning, excellent service, I definitely recommend it.

  • B DIMITRIOS (KALAMATA) , 05/21/2024

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    Great price and services