Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

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  • Rakan Jeed (Jeddah) , 10/10/2025

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    My experience with Inpex Japan was excellent!
    Easy and clear communication, fair prices, and the item arrived exactly as described. You just need a bit of patience with the shipping, but everything went smoothly. Thank you for the professional and friendly service

  • Oren Argaman (Ashkelon) , 09/30/2025

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    Best source for original parts! Best prices as well. My go to website when I need something.

  • Wahyu Budiono (CILACAP) , 09/29/2025

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    Great services, original parts, good prices.

  • Dave Kwok (Singapore) , 09/25/2025

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    Fast delivery n the price is good. Highly recommend. Thanks!

  • Stephen Nicholls (Comox) , 09/24/2025

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    Super fast service, the product was exactly what was ordered. Many thanks

  • Matias Rodrigo gallardo castro (Santiago) , 09/22/2025

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    Todo bien llega bien empacado a chile productos corresponden

  • Vasilis Samaras (Athens / Greece) , 09/22/2025

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    I have a Daihatsu Copen and this is the only company I trust to buy parts for my car! Great prices and excellent delivery!

  • Cristian Gall (Saliste) , 09/19/2025

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    Great services, original parts, good prices.
    This will be my default source of spare parts from now.
    Thank you!

  • joseph garcia (Montpellier) , 09/17/2025

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    Merci pour l’excellent travail, les réponses rapides , pièces reçues
    tres bien emballées, et rapidement . Super , je n'hésiterai pas a recommander

  • evgeny Fritsler (Petah tiqwa) , 09/16/2025

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    Thank you for the excellent work, quick responses and most importantly new original spare parts for Nissan Patrol Y61 at a reasonable price.
    Good packing .

  • Richard Fortin (St-fulgence) , 09/12/2025

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    Très bon service et les pièces sont parfaitement ce que je voulais, le processus est un peu long mais ça en vaut la peine merci et je recommande fortement se site pour le rapport qualité et prix 🏆

  • Aliyev Elgiz (Baku, Azerbaijan) , 09/11/2025

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    I am very pleased! I received the spare parts for the motorcycle on time! The prices for the spare parts are excellent! Impex's work with customers is at the highest level!

  • Richard Mckenna (Sittingbourne) , 09/11/2025

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    Got received my items but a rocker arm was missing. Sent a handful of messages about and still no wiser on what is happening about it. Which I'm disappointed on as can't get on with the bike.
    On that reason is why I'm giving a low rating otherwise would have been higher.

    IMPEX JAPAN, 09/11/2025

    Sorry, we have checked the entire warehouse and are confident that we sent you everything. Your order contains many similar part numbers, please check once again.

  • Miguel Enrique villalta Daza (Piura) , 09/11/2025

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    Everything is fine. I received the package without any problems. Everything is fine. Thank you, Impex Japan.

  • Mohd Azzmi Bin Mhd Nor (Bandar Sri Sendayan) , 09/06/2025

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    I have received the product..however it missing 27 pages installation manual which is supposed to be included in the package.. not sure whether it loss at your warehouse or honda forgot to include it.. can you help to scan the manual..

    IMPEX JAPAN, 09/08/2025

    All manuals are now available for download on the manufacturer’s website. Printed manuals are no longer included in the package.
    https://tks.honda.co.jp/tks/oms/oms21

  • Majid Asghar (Hong Kong) , 08/29/2025

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    Forever grateful for Vadim, as he assured me that my order will be sent to me and it did. I ordered on Jul 31st, 2025, all the items arrived at Impex right before their holiday, I waited patiently knowing the fact that after the holidays they would be bombarded with orders and deliveries, until I noticed a week has past and no movement since I've fully paid. I messaged them and the next day Vadim assured me will have it delivered soon. I waited for another 4 days, I received a confirmation that I needed to pay a small fee due to the size of the box and weight, after I paid my dues. boom after 4 days the package arrived at my doorstep, never been happier since this is my first time ordering from them. Will order more from them soon to maintain my motorcycle. Kudos to Impex Japan and the team. Will also leave a review on Trustpilot as there are a lot of negative feedbacks but it is not true at all. I'm leaving a positive review on this.

  • Roman Vilsker (Jerusalem, Israel) , 08/25/2025

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    Great company. Best service and responsiveness!
    Ordered many times and always got a proper products with special personal support!
    Recommended!

    Thanks you.

  • Maxim Zaigraykin (k. Mozkin) , 08/23/2025

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    One of the best companies (IN THE WORLD!) for ordering spare parts for Japanese cars! I order a lot, everything comes well packed, according to the order! Almost all spare parts are in stock. They treat your problems as if they were their own! The team is GREAT!

  • Paul Davis (Port Augusta South Australia) , 08/23/2025

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    fantastic parts prices and shipping cost very reasonable .
    very easy to navigate website.
    Thankyou your my go to OEM motorcycle parts supplier.
    Cheers
    Paul

  • Yarmolinskiy Oleksiy (Vinnytsia) , 08/17/2025

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    Everything is great. The order processing and shipping are very fast and match the stated terms. The package was packed securely. It’s worth noting that for your older vehicle, some spare parts may not be in stock, and you might need to submit a new request for alternatives (which are not guaranteed to be available either 👌🏿). Keep this in mind if you need the parts urgently.
    Still, I’m satisfied with the website, there were no issues with refunds.
    I also want to thank the staff separately for their promptness 👍🏿