Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

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  • Syafie (Singapore) , 01/15/2025

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    Website is easily to be use. Delivery is also fast. Received all the items i ordered. Satisfied!

  • Robert Svečnjak , 01/08/2025

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    You are the best! Greetings!

  • spiros aravantinos (LIXURI KEFALONIAS GREECE) , 12/30/2024

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    Shipment No. 304302 .
    You sent me a message that my order was delivered to me!!!!!!!. From the tracking number, I see that it was delivered to TAIWAN!!!!!!!!!!!.You are making a very big mistake !!!!!!. Absolutely nothing was delivered to me ???. The address is in GREECE and not in TAIWAN!!!!!!!!!.I hope it, deliver to me so I can give you positive feedback. If that doesn't happen ,REFUND

    IMPEX JAPAN, 01/06/2025

    Sorry for the inconvenience! We added another tracking number by mistake. Your package wasn't sent yet, it will be shipped as soon as possible

  • Georges YON (Miquelon-Langlade) , 12/24/2024

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    OEM parts, great choice
    good communication and attractive prices
    i do recommand

  • CARL BORG CROCKFORD (MALTA) , 12/23/2024

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    very easy to search for spare part's very comfortable for my outboard top *****

  • Bjarte Fenes (VESTFOSSEN) , 12/21/2024

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    I ordered and paid for 10 items. But only 4 were available. I was given the choice to cancel or buy the 4 items.
    So I chose to buy the 4 items.
    From ordering to receiving the package it took about 3 weeks.
    The money that I had was refunded to my credit card.
    Cheap items, but the shipping was a bit expensive. (Especially for the 4 items I ordered)
    If they had all the items I ordered, I would have given them 5 stars✴️✴️✴️✴️✴️
    No problems at all 😃

  • Robin Easton (Phnom Penh) , 12/21/2024

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    Simple ordering & prompt and efficient delivery.

  • Christopher Carter (The Gap) , 12/15/2024

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    Excellent parts, Excellent service.

  • Mohamed Zaaid (Addu City) , 12/10/2024

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    Excellent Service and user friendly.

  • basile kariofilis (LA CIOTAT) , 12/08/2024

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    toujours très bien pour les commande , très bien pour l emballage , seul problème pour le calcul des colis ! le calculateur est pas bien

    IMPEX JAPAN, 12/09/2024

    When calculating the cost, you must correctly indicate not only the weight but also the size of the box. Since it is difficult to predict in advance what size box the spare part will fit into, the preliminary calculation is not always accurate.

  • GEORGIOS TESSEROMATIS (Athens) , 12/05/2024

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    Excellent transaction . Fast shipping . Easy to find Genuine Parts & Rare Parts

  • Sujarwo (SURABAYA) , 12/03/2024

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    THE BEST

  • Sujarwo (SURABAYA) , 12/01/2024

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    good job

  • Abdulla Jameel (Hithigas Magu. Hulhumale Phase 2) , 11/29/2024

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    I have received my ordered goods safely and securely in all.
    This supplier is very good but there are things that need to be improved in the first stage of ordering

    IMPEX JAPAN, 11/29/2024

    Please share your wishes in the message to the sales department

  • MARKOS SOROTOS (salamina greece) , 11/27/2024

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    with the spare part very comfortable
    with the shipping process very confusing and difficult

  • John Miller (Calbayog City) , 11/26/2024

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    These folks are the BEST online store for GENUINE parts. I saved about 10 thousand pesos compared to local Toyota dealer and that is Including the shipping cost to my home. I will always come to IMPEX for parts for my F.J.Cruiser and my wife's Lexus RX350. Thank you IMPEX.

  • Peter Kiss (Budapest) , 11/22/2024

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    Azt kaptam amit rendeltem, 9 nap alatt megjött.
    Meg vagyok elégedve, csak ajánlani tudom.

  • Junaid (Karachi) , 11/15/2024

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    Parts are genuine but shipping efficiency is really frustrating and for that reason I am not satisfied.

    Quick Dispatch to the customer is highly impactful

    IMPEX JAPAN, 11/18/2024

    We apologize for the wait. We are doing our best to speed up the delivery process.

  • Joerg Arndt (Nuembrecht) , 11/15/2024

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    Thanks for your very good Cooperation.
    Great to deal wirh.
    Best Regards
    Joerg Arndt

  • Tsutsol Oleh Viktorovich (Wilmington) , 11/06/2024

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    Good work. Thanks