Reviews
This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.
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Márcio Viveiros (Funchal) , 01/26/2024
First time i purchase something from Impex Japan.
Good communication regarding refund. Fast post , very happy -
Levan Sumbadze (Tbilisi) , 01/18/2024
I have been working with Impex Japan for 5 years already and had never had any issues.
Customer service is very effective. I have bought about 20 new and used parts and all were as expected. -
Tihomir Kolev (Varna) , 01/17/2024
This is my first time buying from this site and I am very satisfied.Everything is very well organized and definitely all future purchases will be from IMPEX.
GOOD LUCK IMPEX. -
Michael Boston KESS6227 (MIAMI) , 01/17/2024
I love shopping on this site. That's the place for finding the " hard to get" parts. I also love the "used parts" option. They are very much responsive to email messages and that's a plus for me. Once your order is delivered to their warehouse and shipping is paid, your package arrives within days....super fast. I usually use FedEx priority and they haven't disappoint. I will surely continue shopping here.
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Mahilal Narangoda (Gampaha) , 01/15/2024
This is very help full service to find genuine spares to my jeep. The lead time of Impex is fantastic and thanks all to your great job.
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Wilson L. (Los Angeles, CA, USA) , 01/07/2024
Very happy with my parts purchases. I will definitely buy from your company again!
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Jani Keckman (Finland) , 01/06/2024
Good job! Little long handle time from order to shipment, but everything else was great.
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Ali Mansouri (Sharjeh) , 01/04/2024
I experienced my best purchases with the IMPEX website
The best in the world, original parts, fast delivery and very good support team
The IMPEX website has become a part of my life and I have placed more than 10,000 dollars in orders so far and I have always been satisfied
Hoping for more business and purchases from IMPEX -
Heriberto Huizar (Chula Vista / San Diego California) , 01/03/2024
Great Service! - I've bought many parts both big and small for our Toyota/Lexus vehicles. Prices have been incredibly affordable and easily accessible . Highly recommended for anyone needing parts. I have been able to do much more work on my cars after discovering IMPEX and ordering genuine OEM parts. Thank you guys/gals for the incredible work and business you run. Highly recommended to anyone!
-Eddie
San Diego, CA -
Mike (DUNCHURCH) , 01/02/2024
Amazing service. Ordered part before Christmas to be shipped to Canada, and it arrived today. Very fast service, especially considering the Christmas and New Years break. Also received a notice that the original shipping quote that I paid came in lower and was refunded the difference immediately.
Highly recommend this company and will do business with them again.
Thanks Impex Japan -
Carlos Henrique Bchara Scalassara (Orlando) , 01/02/2024
Great!!!
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Rooslan Pishets (Rishon Le Zion) , 01/02/2024
I’m always order on IMPEX JAPAN web and I’m very satisfied but last delivery took long time. The items that I ordered were exactly what I needed. Thanks
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Elzner Basteck (Hortolandia) , 12/30/2023
Great service!!!!
Now will be easy to keep a Subaru running fine in Brazil!!
New orders will come!
Thank you very much!!! -
Roy Miller (Upper HUTT) , 12/29/2023
Top of the line service from IMPEX JAPAN was provided .In addition the item i purchased arrived today by EMS i was not expecting it to arrive as fast as it did .
So clearly the Reviews you read are correct . The cost of the total process was very reasonable NO BIG FAT MARKUPS HERE .
Best Regards R M -
Renaldas Burneika (Ireland) , 12/28/2023
Great service. Everything as described. received Item I have ordered with FedEx very fast after was shipped. Will recommend and definitely buy again original Toyota JDM accessories or parts.
Thanks again. -
Chun huei Lee (Taichung City) , 12/24/2023
Exchange very quickly
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Asoka Vijitha Kumara (Peradeniya) , 12/18/2023
Appreciate your great support, trustworthiness, quick action on our queries, frequent following up orders.
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Nishan sujith priyanka (Kurunegala) , 12/18/2023
Great....
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Peter Bonnici (Mandurang) , 12/13/2023
The best parts supplier of OEM that i use for my bikes and truck. I dont tell many people about them only for the fact I may need more specialised parts, that they can get. Where else can you get a brand new quad bike seat for a 1986 kawasaki or trim for my Hino. Service is excellent, you have to understand the way they operate .Delivery times are always good to Australia.
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gene (sgp) , 12/12/2023
Impex has supplied parts to my FD2R, S2000, Evo IX wagon, Subaru S204 and more I can't remember now.
Mentioned below, good price and realistic freight charge.
I am in the process of ordering right now