Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

Write a review
  • Márcio Viveiros (Funchal) , 01/26/2024

    Rating:

    First time i purchase something from Impex Japan.
    Good communication regarding refund. Fast post , very happy

  • Levan Sumbadze (Tbilisi) , 01/18/2024

    Rating:

    I have been working with Impex Japan for 5 years already and had never had any issues.
    Customer service is very effective. I have bought about 20 new and used parts and all were as expected.

  • Tihomir Kolev (Varna) , 01/17/2024

    Rating:

    This is my first time buying from this site and I am very satisfied.Everything is very well organized and definitely all future purchases will be from IMPEX.
    GOOD LUCK IMPEX.

  • Michael Boston KESS6227 (MIAMI) , 01/17/2024

    Rating:

    I love shopping on this site. That's the place for finding the " hard to get" parts. I also love the "used parts" option. They are very much responsive to email messages and that's a plus for me. Once your order is delivered to their warehouse and shipping is paid, your package arrives within days....super fast. I usually use FedEx priority and they haven't disappoint. I will surely continue shopping here.

  • Mahilal Narangoda (Gampaha) , 01/15/2024

    Rating:

    This is very help full service to find genuine spares to my jeep. The lead time of Impex is fantastic and thanks all to your great job.

  • Wilson L. (Los Angeles, CA, USA) , 01/07/2024

    Rating:

    Very happy with my parts purchases. I will definitely buy from your company again!

  • Jani Keckman (Finland) , 01/06/2024

    Rating:

    Good job! Little long handle time from order to shipment, but everything else was great.

  • Ali Mansouri (Sharjeh) , 01/04/2024

    Rating:

    I experienced my best purchases with the IMPEX website
    The best in the world, original parts, fast delivery and very good support team
    The IMPEX website has become a part of my life and I have placed more than 10,000 dollars in orders so far and I have always been satisfied
    Hoping for more business and purchases from IMPEX

  • Heriberto Huizar (Chula Vista / San Diego California) , 01/03/2024

    Rating:

    Great Service! - I've bought many parts both big and small for our Toyota/Lexus vehicles. Prices have been incredibly affordable and easily accessible . Highly recommended for anyone needing parts. I have been able to do much more work on my cars after discovering IMPEX and ordering genuine OEM parts. Thank you guys/gals for the incredible work and business you run. Highly recommended to anyone!

    -Eddie
    San Diego, CA

  • Mike (DUNCHURCH) , 01/02/2024

    Rating:

    Amazing service. Ordered part before Christmas to be shipped to Canada, and it arrived today. Very fast service, especially considering the Christmas and New Years break. Also received a notice that the original shipping quote that I paid came in lower and was refunded the difference immediately.

    Highly recommend this company and will do business with them again.

    Thanks Impex Japan

  • Carlos Henrique Bchara Scalassara (Orlando) , 01/02/2024

    Rating:

    Great!!!

  • Rooslan Pishets (Rishon Le Zion) , 01/02/2024

    Rating:

    I’m always order on IMPEX JAPAN web and I’m very satisfied but last delivery took long time. The items that I ordered were exactly what I needed. Thanks

  • Elzner Basteck (Hortolandia) , 12/30/2023

    Rating:

    Great service!!!!
    Now will be easy to keep a Subaru running fine in Brazil!!

    New orders will come!

    Thank you very much!!!

  • Roy Miller (Upper HUTT) , 12/29/2023

    Rating:

    Top of the line service from IMPEX JAPAN was provided .In addition the item i purchased arrived today by EMS i was not expecting it to arrive as fast as it did .
    So clearly the Reviews you read are correct . The cost of the total process was very reasonable NO BIG FAT MARKUPS HERE .
    Best Regards R M

  • Renaldas Burneika (Ireland) , 12/28/2023

    Rating:

    Great service. Everything as described. received Item I have ordered with FedEx very fast after was shipped. Will recommend and definitely buy again original Toyota JDM accessories or parts.
    Thanks again.

  • Chun huei Lee (Taichung City) , 12/24/2023

    Rating:

    Exchange very quickly

  • Asoka Vijitha Kumara (Peradeniya) , 12/18/2023

    Rating:

    Appreciate your great support, trustworthiness, quick action on our queries, frequent following up orders.

  • Nishan sujith priyanka (Kurunegala) , 12/18/2023

    Rating:

    Great....

  • Peter Bonnici (Mandurang) , 12/13/2023

    Rating:

    The best parts supplier of OEM that i use for my bikes and truck. I dont tell many people about them only for the fact I may need more specialised parts, that they can get. Where else can you get a brand new quad bike seat for a 1986 kawasaki or trim for my Hino. Service is excellent, you have to understand the way they operate .Delivery times are always good to Australia.

  • gene (sgp) , 12/12/2023

    Rating:

    Impex has supplied parts to my FD2R, S2000, Evo IX wagon, Subaru S204 and more I can't remember now.
    Mentioned below, good price and realistic freight charge.
    I am in the process of ordering right now