Reviews

This section of the site contains reviews from our customers. Customers share their experience with the IMPEX JAPAN online store, comment on the work of Japanese office managers.

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  • Ammar Rifaat Mohsin (Baghdad) , 04/27/2023

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    Very Good, ill always use.

  • David (Adelaide) , 04/25/2023

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    Excellent service, great ordering system, fast processing and honest shipping costs. Recommended as the best source to buy parts from Japan.

  • Ercan Yıldırım (Ankara) , 04/24/2023

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    Thank you for your help. Fast service, safe shopping.

  • Mo (Male) , 04/23/2023

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    what a fantastic service! as usual Impex Japan team has been excellent providing my order in a timely manner and it saved my day! thanks a lot and will continue using your service regularly for my yamaha jet skis and engines

  • Cody Evans (VARSITY LAKES) , 04/23/2023

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    Another smooth transaction with Impex Japan

  • Yamani yousuf (Colombo) , 04/21/2023

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    Very fast service.well packed genuine item thank you very much

  • Tsai Nico (TAIPEI) , 04/19/2023

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    I'm the first time user, the website is user friendly,
    fast service , thanks a lot

  • Michael Hall (Beale AFB, CA) , 04/16/2023

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    Amazing service for a piece that would cost a lot more new. Needed fuel gauge only, and got a lot more for not much more than the price of most fuel gauges. Thanks for the great service!

  • Willy Chua (Singapore) , 04/16/2023

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    Fast shipping & plenty of parts available!

  • Hoàng Việt (Biên Hòa) , 04/14/2023

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    Is it possible to deliver within Japan?

    IMPEX JAPAN, 04/14/2023

    Sorry, no, only export

  • Eddie Mcknight (CRAIGAVON Northern Ireland) , 04/13/2023

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    Great prices for hard to get parts with fast delivery....First time I've used Impex and will do so again...Thanks Guys....

  • Phil Chang (Taipei) , 04/10/2023

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    Very pro seller, great & fast delivery!

  • Jaroslaw Musialik (Belchatow Poland) , 04/06/2023

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    The parts arrived quickly, just read the "How to Buy" section and follow the procedure described. Thank you IMPEX JAPAN for a smooth transaction and good prices. I will definitely come back here. Jaroslaw - Poland

  • Asoka Vijitha Kumara (Peradeniya) , 04/06/2023

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    I ve received the order, thanks , appreciate your great service highly , looking for next order

  • Cody Evans (VARSITY LAKES) , 04/05/2023

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    Great service,responsible prices, overall experience was outstanding. Definitely looking forward to do business with Impex in the future.

  • Kenneth Fry (Ho Chi Minh City.) , 04/05/2023

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    Getting OEM parts at a reasonable is great, but getting info on specific parts is truly problematic.

  • Oğuz Yaşar Aktan (Kesan) , 04/02/2023

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    Reasonable prices and fast shipping, thanks!

  • Sujarwo (indonesia) , 03/29/2023

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    good service, but the last i have notice the process was longer than usual , thanks

  • Danny (North yorkshire) , 03/27/2023

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    Disappointing service. After ordering received new message saying there was an increase in postage costs. Wanted more than double original shipping quote to send. Parcel weight has been overestimated when I weighed the parcel myself. Dishonest practice which judging by Google reviews seems a common occurrence. Proceed with caution if you intend to buy from the company.

    IMPEX JAPAN, 03/28/2023

    This information was indicated on our website. Please read before order
    "Package's weight may increase because we use additional packing material to prepare items for shipping. Also, if all the goods are unable to pack in one package because of the exceeding maximum weight or size, several packages can be created. In that case, you will receive a notification through your personal account. Note that shipping cost may be adjusted accordingly, so you may be required to make extra payment to complete the shipping."

  • Daniel (GERMANY) , 03/21/2023

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    I have to say that my problem from /03/14/2023 was solved in a perfect manner.