Toyota Tightens Order Processing, Extending Lead Times Beyond One Month

The updated procedure introduces several stages that extend the overall timeline.

The sequence is as follows:

  1. Separate orders required: Toyota parts orders must be placed separately. Combining Toyota with other manufacturers in the same order is not permitted.
  2. Payment. The customer pays for the order.
  3. Processing. Within six days after payment, Toyota processes the order and provides a response regarding parts availability, delivery timing, and any possible price changes.
  4. Hold. We suspend the order and communicate the details received.
  5. Customer confirmation. The customer must review the changes promptly and authorize the next steps. After order confirmation, cancellation will not be possible.
  6. Delivery to Impex warehouse. Once the customer’s confirmation is received, Toyota releases the goods, with delivery to our warehouse occurring approximately 30 days later, barring any further delays.

Toyota Tightens Order Processing, Extending Lead Times Beyond One Month

Coming soon, a new order processing scheme for Toyota parts will take effect, increasing the total lead time to over one month from the date of payment.

1
Payment
Day 0
→
2
Toyota Processing
6 days
→
3
Hold
~1–5 days
→
4
Customer Confirmation
~2–5 days
→
5
Delivery
30 days
🚫 No cancellation after confirmation: Order cancellation is not possible after customer confirmation under the new scheme.
📦 Separate orders required: Toyota parts orders must be placed separately. Combining Toyota with other manufacturers in the same order is not permitted.
Timeline example
📅
April 1Payment
→
⚙️
April 1–7Toyota processing
→
⏸️
April 7Response & hold
→
✅
April 8–12Customer action
→
🚚
May 12Delivery to Impex warehouse